Conflicts in Scrum
Why Scrum helps resolve conflicts before they turn into shitstorms
As Scrum Masters, we are constantly moderating conflicts and deliberately bringing them to the fore, because the Scrum framework is designed to promote conflict resolution. Constantly.
If you take a closer look at Scrum events, you'll see that they regularly address all areas of teamwork where conflicts can arise. – negotiating what and how much will be done/achieved (planning); – negotiating what has been achieved and how to move forward (review). – Negotiating how the team will work together (retrospective).
I think this is smart on many levels, but the best thing about it is that teams learn to deal with small issues as they arise, so that at some point there isn't a huge pile of shit in the room that is becoming increasingly difficult to ignore.
#Scrum #ScrumMaster #Conflicts
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Me: As a Senior Scrum Master, I lead agile teams to deliver innovative and user-centric digital products and services for the media industry. With over 25 years of work experience in various roles and sectors, I have developed a diverse and versatile skill set that includes Scrumban, Scrum, Facilitation, Product Management, and Project Leadership.
I hold a Certified Scrum Master (CSM) credential from Scrum Alliance and a Facilitator badge. I also write as a columnist for ZEIT ONLINE, sharing my insights and perspectives on topics such as digital transformation, innovation, and culture.